Latest news
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Latest news 🗞️
📢 Temporary Change to Burnley Drop-in at the ELLIE Centre
Please note that our General Advice Drop-in session on Wednesday at the ELLIE Centre in Burnley is temporarily suspended.
The Wednesday session (10:30am–1:30pm) is temporarily suspended, and instead, we will be holding a drop-in session tomorrow (Tuesday), 10:00am–1:00pm, at:
📍 Nelson Business Centre
Cross Street, Nelson, BB9 7NN
No appointment needed — just drop in!
We apologise for any inconvenience and thank you for your understanding.
Pendle Crisis Application
Please be aware, this fund is to help low-income households facing sudden financial shocks such as an unexpected loss of income or priority expense and awards will not be made where there is no evidence of the change in circumstance. Please read the application form notes carefully.
The Pendle Crisis Application is open on the link at the top of the page, if this does not open straight away please click the refresh button
Please be aware, this fund is to help low-income households facing sudden financial shocks such as an unexpected loss of income or priority expense and awards will not be made where there is no evidence of the change in circumstance.
Thank you for your understanding.
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We’ve Launched a Podcast! Welcome to Advice Avenue 🎙️
We’ve Launched a Podcast! 🎙️
We’re excited to share the very first episode of our brand new podcast, Advice Avenue, by Citizens Advice East Lancashire!
Multiple Ways to Contact Us
It is easier than ever to get in touch with us. We offer a wide range of ways to get the help you need in a way that works for you.
Phone us
Advice & Guidance 0808 278 7975
General & Administration 0303 3300 377
WhatsApp us
Message us on WhatsApp
Visit us in person
Drop-in sessions available — see locations and times
Volunteer with us
Volunteers are vital to the Citizens Advice service working in partnership with staff to provide quality advice and support to deliver services across Burnley, Hyndburn, Pendle, Ribble Valley and Rossendale.
The Citizens Advice volunteering programme offers a way to really support and get to know your local community.